The website address is: http://sarahjenkinsceramics.net
This site has been configured using Hostinger WordPress software with limited collection of data. in general, I don’t aim to gather or share individual data, but the technology does record quite a bit of information on site visits and transactions. The ecommerce provider and partners collect data on purchase transactions. Read on for more details.
This privacy policy covers how I use any personal information that you provide or which is collected about you when using this website. The policy also covers how I collect, disclose, transfer and store your data.
This policy also explains your rights and how you can see, update or delete your personal data.
WHAT INFORMATION DO I COLLECT ABOUT YOU?
The website
Third party services I use for communication/marketing (social media and email marketing)
Direct contact/communication (via email, phone, letter)
WHEN YOU USE MY WEBSITE
I use website log files, cookies, and Google analytics to gather information about how people use the site. By using these I may collect the following information:
IP address
Location
Device information
Demographics
I do not collect or store your name or address in the website analytics. The information that I do collect helps investigate whether the website meets users’ needs as well as helping to evaluate how it can be improved. The technology stores information about what pages you visit, how long you are on the site, how you got here and what you clicked on.
LOG FILES
Log files generated automatically by the web server store your IP address, the date a page is accessed and the URL of the page visited. Your IP address is a numeric label assigned to a device connected to the internet, which can be used to estimate a geographical location.
COOKIES
This website uses cookies.
A cookie is a small text file that is downloaded onto ‘terminal equipment’ (e.g. your computer or smartphone) when you access a website. It allows the website to recognise your device and store some information about your preferences or past actions.
The cookies we use are ‘analytical’ cookies. They allow the technology to recognise and count the number of visitors to the website and enable analysis on how visitors move around the website when you are using it. This helps to improve your experience of the website, for example by making sure you can find the information you are looking for easily.
For further information on cookies, please visit http://www.allaboutcookies.org/
You can set your browser not to accept cookies and the above website tells you how to remove them from your browser. However, please be aware that in a few cases some of the website features may not function as a result.
GOOGLE ANALYTICS
I may use Google Analytics to monitor and analyse anonymous user interaction with the website. This helps monitor web page traffic and user behaviour on the site. I use this information for this purpose only and this information will be stored on Google’s servers. You can view Google’s Privacy Policy here: https://policies.google.com/privacy
WHEN YOU PROVIDE PERSONAL DATA VIA THE WEBSITE
COMPLETE ENQUIRY/CONTACT FORMS
Data collected via online contact/enquiry forms is only done with your consent and is retained on a secure database. My website provider stores this data indefinitely after your last communication via this site, unless you withdraw consent. If you withdraw consent it will be deleted within a month.
WHEN YOU USE OTHER SERVICES (LIKE INSTAGRAM) TO INTERACT WITH US
When you use a social media platform, details about how your personal information is held, is described within the relevant social media policy of the social media provider.
FORMS ON SOCIAL MEDIA
If you send us a private or direct message via social media the message will be stored by our provider for 3 months and then confidentially destroyed. It will not be shared with other organisations.
Our legal basis for processing this information is contract and I do so to fulfil a service to you.
E-COMMERCE
If you pay for any products or services through this website, the system will collect personal information in order to take the necessary steps in preparation of, or to fulfil my obligations under a sales contract:
a) Payments – provide communications about products and services being provided to you (and others if their personal information is provided by you);
b) Account updates – send details of a sales agreement, usually via email;
c) Update you on matters affecting any sales agreement – contact you (and others if their personal information is provided by you) in the event of a change that affects a sales agreement or any data or personal information you have provided me and my technology providers with, such as changes to terms and conditions or this privacy policy.
WHEN YOU CONTACT ME DIRECTLY
WHEN YOU EMAIL ME
When you contact me via email, I will retain your email and my response to it indefinitely in order for me to refer back to the service I have provided or to help answer a future query you may have. If you wish to be removed from my email contact list please contact me using my email or my contact form on this website and the information will be confidentially destroyed.
WHEN I CONTACT YOU
I may email you regarding a contract, service, booking or in response to a request, you have made. Your data will be stored for the purpose and time required to fulfil this.
I only send emails to you promoting my products where I have your consent.
I store this in a secure database for five years after your last communication with me, unless you withdraw consent. If you withdraw consent, I will delete your data within a month.
POST
I only communicate to you via post where I have your prior consent. The legal basis for processing this data is consent. Generally, I would only communicate by post as a way to deliver items that have been purchased.
I store this information for five years after consent has been withdrawn or I no longer believe it in your interest.
YOUR RIGHTS
Under the General Data Protection Regulations, you have rights as an individual which you can exercise in relation to the information I hold about you.
Read more about your individual rights on the Information Commissioner’s Office website.
ACCESS TO PERSONAL INFORMATION
Under the General Data Protection Regulations you have the right to request a copy of the information that I hold about you. If you would like a copy of the personal information that I hold about you, please make a ‘right of access’ request via the contact form on this website.
LINKS TO OTHER WEBSITES
This privacy policy does not cover any links within this site linking to other websites. If you choose to click a link and leave my website, I do not have control over how the other website uses your data.
CHANGES TO THIS PRIVACY POLICY
I keep our privacy notice under review.
This privacy notice was last updated on 14 December 2025
HOW TO CONTACT ME
I strives to maintain the highest standards when collecting and using personal information. For this reason, I take any complaints I receive about this seriously. I encourage people to bring it to my attention if they think that my collection or use of information is unfair, misleading or inappropriate. I also welcome any suggestions for improving procedures.
I want to make sure that your personal information is accurate and up to date. Therefore you can also contact me at any time to ask me to correct or remove information that you think is inaccurate. I am happy to provide any additional information or explanation about any aspect of this privacy policy. Any requests for this should be sent via the contact form found on this website.